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Here's what our customers have to say about Titus-Will Ford

 

I wanted Eric Leben to know how much I appreciated his service yesterday, Sept. 7th. Another dealership did our lube and oil (sorry had a groupon coupon...never again...I learned my lesson) and mentioned that there were several problems with my son's vehicle, a 2002 Ford Explorer. One of those problems was that the transmission fluid was dirty and needed flushed, something that Titus was supposed to have done in March of this year. Needless to say, I was a bit concerned and a bit irritated. Eric had me bring the car in and went through every problem with me and my son. However, there were no problems. Thank you Eric for your time, your professionalism, and your willingness to educate us. It helps me to feel secure as my son heads back to college traveling many miles.
Thank You,
Tami Mortensen

 

 
 
 
 
5/11 - Dear, Ms. Walston,
Thank you for your nice card . We absolutely love our new vehicles, they're great with the gas mileage, which we most appreciate
Thanks again- Kim and John Patterson
 
3/10/11
 My name is Jennifer Hansen, on Feb 23,2011 I decided to purchase a brand new 2011 Ford Edge, I was a little unsure at first as I was trading in a 08 F-350, but the salesman I had was so very wonderful, his name was Jeremiah and he helped me calm all my concerns and helped me through the whole process and it was truly amazing. Now in the last 12 years my husband and I have bought 13 new trucks and Suv's and by far Jeremiah has been the Best Ever!! We have recommended to many of our friends and family, not to mention we decided to purchase a 2nd new vehicle, a 2010 F-150. Thus however was purchased for my husband Steve who loves this truck, and again Jeremiah came through for us again!! making it happen with no worries is his specialty! we will definitely be back to purchase our next rides from Titus-Will Ford! thank you so much for your great experience as well as the sales manager, the whole team was amazing! Also a quick shout out to Gary the finance manager, this guy is so good I just adored him, like I said we have done this a lot and have encountered a lot of finance folks, and Gary just takes the cake on this one, not only was he very respectful he was funny, nice and very patient with our 6yr old son, and that meant a lot to us! he also did an amazing job with the financing...could not be happier! So big Thanks to everyone involved!!
- Steve and Jennifer Hansen
 
 

My name is Tiffany Schenk.  I recently won the $500.00 gift card at your dealership for the "Swap your ride" event.  I wanted to thank you and your staff and let you know how much I really appreciated the card!

Working with Wes Prewitt, Mike Scheitlin and your finance employee was a pleasure.  They were so professional and knew who we were when we had to come back.  Mike wrote and kept in touch quite a bit to ensure we were happy and we appreciated it so much!

It's people like you that make doing business a pleasure and it's your friendly caring staff that we will remember and pass on to others.

Thank you for everything Dawn...what a GREAT place of business you run!

Sincerely,

Tiffany and Scott Schenk

 
 
 
-On April 10th I bought a Ford Escape from Rick Rooney. He listened to what I wanted, even the small detailsthat were important to me. Rick was never pushy or in a hurry. I never felt pressured. He showed me this 2005 Escape &it had everything I wanted. He took the time to show me how everything worked. Rick made the buying process easy and pleasant. Rick is an asset to your company It was my pleasure to work with him.
Sincerely,
Nikki B.
 
 
 
-Bill Yeamans,I wanted to write and thank you again for everything you did for my family. When we came to Titus-Will you treated us so well I was amazed. I have never been treated better by a salesman let alone a dealership. You took the time to see what you could do and in the end you where able to save us even more money.I will DEFINITELY be a returning customer and will refer as many people as I can. We absolutely love the SUV and we really appreciate everything that you did for us. You really went above and beyond for us.
Sincerely,
The Gray Family
 
 Dec. 15, 2010

Ms. Walston,
 
Thank you for your letter sent following our purchase of a vehicle from Titus-Will.  It's the first time we've gotten something like that from your dealership and I wanted to respond.
 
We've purchased several vehicles from Titus-Will and it is the only dealership where we will make a vehicle purchase.  We come back because you have employees like Dwight Deskins and Ron George who make sure we know what we want and need.  They are personable, customer-oriented, and knowledgeable about the products they sell.  They make sure we are happy with our purchase and that they appreciate our business.  Whether we're at the dealership to buy yet another vehicle or for maintenance service, they greet us with a warm smile and a friendly handshake or hug.  It makes coming in a pleasure and I appreciate that they take a moment to speak to us, no matter how busy they are.
 
While I hope I'm done buying cars, I will return to Titus-Will for my vehicle service needs and know that I have people I can trust if I need a new car. 
 
Sincerely,
 
Nancy Douglas